Privacy Policy

This privacy policy applies between you, the User of this Mobile Application and Website and SHINE INFOSOFT, the owner and provider of this Mobile Application and Website. SHINE INFOSOFT takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Mobile Application and Website.

Please read this privacy policy carefully.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:
   • Data: collectively all information that you submit to SHINE INFOSOFT via the Mobile Application and Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
   • Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
   • GDPR: the General Data Protection Regulation (EU) 2016/679;
   • SHINE INFOSOFT, or us: SHINE INFOSOFT, a company incorporated in England and Wales with registered number 10600525 whose registered office is at 179 Springwood Crescent, Edgware, London, HA8 8SH;
   • User or you: any third party that accesses the Mobile Application and Website and is not either (i) employed by SHINE INFOSOFT and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to SHINE INFOSOFT and accessing the Mobile Application and Website in connection with the provision of such services; and
   • Mobile Application and Website: the Mobile Application and Website that you are currently using, https://shineinfosoft.in/, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
2. In this privacy policy, unless the context requires a different interpretation:
   • the singular includes the plural and vice versa;
   • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
   • a reference to a person includes firms, companies, government entities, trusts and partnerships;
   • "including" is understood to mean "including without limitation";
   • reference to any statutory provision includes any modification or amendment of it;
   • the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of SHINE INFOSOFT and Users with respect to this Mobile Application and Website. It does not extend to any Mobile Application and Websites that can be accessed from this Mobile Application and Website including, but not limited to, any links we may provide to social media Mobile Application and Websites.
4. For purposes of the applicable Data Protection Laws, SHINE INFOSOFT is the "data controller". This means that SHINE INFOSOFT determines the purposes for which, and the manner in which, your Data is processed.

Data collected

5. We may collect the following Data, which includes personal Data, from you:
   • name;
   • date of birth;
   • gender;
   • contact Information such as email addresses and telephone numbers;
   • demographic information such as postcode, preferences and interests;
   • IP address (automatically collected);
   • web browser type and version (automatically collected);
   • in each case, in accordance with this privacy policy.

How we collect Data

6. We collect Data in the following ways:
   • data is given to us by you; and
   • data is collected automatically.

Data that is given to us by you

7. SHINE INFOSOFT will collect your Data in a number of ways, for example:
   • when you contact us through the Mobile Application and Website, by telephone, post, e-mail or through any other means;
   • when you register with us and set up an account to receive our products/services;
   • when you make payments to us, through this Mobile Application and Website or otherwise;
   • when you use our services;
   • in each case, in accordance with this privacy policy.

Data that is collected automatically

8. To the extent that you access the Mobile Application and Website, we will collect your Data automatically, for example: we automatically collect some information about your visit to the Mobile Application and Website. This information helps us to make improvements to Mobile Application and Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Mobile Application and Website and the way you use and interact with its content.

Who we share Data with

9. We may share your Data with the following groups of people for the following reasons:
   • our employees, agents and/or professional advisors - to obtain advise from professional advisers on software improvements, data protection and security;
   • third party service providers who provide services to us which require the processing of personal data - to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the Mobile Application and Website runs smoothly and to perform regular checks that information and data held is secure and measures put in place are functioning;
   • third party payment providers who process payments made over the Mobile Application and Website - to enable third party payment providers to process user payments and refunds;
   • in each case, in accordance with this privacy policy.

Keeping Data secure

10. We will use technical and organisational measures to safeguard your Data, for example:
    • access to your account is controlled by a password and a user name that is unique to you.
    • we store your Data on secure servers.
11. We are certified to PCI DSS. This family of standards helps us manage your Data and keep it secure.
12. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@shineinfosoft.in
13. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

14. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
15. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

16. You have the following rights in relation to your Data:
    • Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
    • Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
    • Right to erase - the right to request that we delete or remove your Data from our systems.
    • Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
    • Right to data portability - the right to request that we move, copy or transfer your Data.
    • Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
17. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@shineinfosoft.in
18. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their Website at https://ico.org.uk/.
19. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Transfers outside the European Economic Area

20. Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA.
21. We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.
22. To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.

Links to other Mobile Application and Website’s

23. This Mobile Application and Website may, from time to time, provide links to other Mobile Application and Website s. We have no control over such Mobile Application and Website s and are not responsible for the content of these Mobile Application and Website s. This privacy policy does not extend to your use of such Mobile Application and Website s. You are advised to read the privacy policy or statement of other Mobile Application and Website s prior to using them.

Changes of business ownership and control

24. SHINE INFOSOFT may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of SHINE INFOSOFT. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
25. We may also disclose Data to a prospective purchaser of our business or any part of it.
26. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

27. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
28. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
29. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
30. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

31. SHINE INFOSOFT reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Mobile Application and Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Mobile Application and Website following the alterations.

Contact

You may contact SHINE INFOSOFT by email at info@shineinfosoft.in.

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